Credit References
How lenders decide who to lend to?
Before giving credit, lenders such as banks, loan companies and
shops check whether you are an acceptable risk. To help them decide
this they obtain information from credit reference agencies.
There is no such thing as a "blacklist" and credit reference
agencies do not give an opinion about whether or not you should
be given credit. The lender decides this once they have reviewed
the information provided about you and by you on any application.
Lenders do not have to tell you exactly why they turned you down
but should give an indication of the reason such as - your credit
record. If you think this decision is wrong or unjustified you
should ask the lender about how to get the decision reviewed.
This could be by providing additional information such as illustrating
that the debts shown as unpaid have now been paid.
You are able to insert a statement of up to 200 words onto your
credit file explaining the situation and about your current and/or
previous circumstances. This entry will be included with your
file in the future and will be seen by lenders searching your
file in relation to applications for credit.
How to obtain a copy of your credit file
It is obviously of the utmost importance that the information
held about you is correct, the easiest way to order your file
is online (Equifax and Experian) or by telephone (Experian), as
long as you have either a credit card or debit card in your own
name.
Alternatively you can write enclosing a cheque for £2,
giving your full name, date of birth, current address and any
addresses you have had in the last six years.
There are three credit reference agencies, each of which may
hold different information about you. You may find it useful to
obtain a copy of your file from each agency.
Callcredit PLC
Consumer Services Team
PO Box 491
Leeds
LS3 1WZ
Helpline: 0870 060 1414
www.callcredit.plc.uk
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Equifax PLC
Credit File Advice Centre
PO Box 1140
Bradford
BD1 5US
Tel: 08705 143700
www.equifax.co.uk
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Experian Ltd
Consumer Help Service
PO Box 8000
NOTTINGHAM
NG1 5GX
Tel: 0870 241 6212
www.experian.co.uk
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